Willis Tower Injury Lawyer

What to Do If You Get Injured at Willis Tower in Chicago

Willis Tower is one of the most popular tourist attractions in downtown Chicago. The locals still refer to it by its original name, the Sears Tower. It wasn’t until a naming deal in 2009 that it received its current name, and the change remains controversial to this day.

1.7 million people visit Willis Tower every year due to its restaurants, shops, and observation deck. While other buildings have surpassed Willis Tower in total height, it has the highest observation deck out of any tower in the United States.

While Willis Tower is a wonderful tourist destination, it’s also an extremely busy place. Aside from tourism, the tower serves numerous businesses, and the majority of the traffic to the location is people heading to and from their jobs.

With 110 stories, it requires a lot of effort to maintain the building, and accidents can happen due to maintenance issues being overlooked and employees or visitors acting irresponsibly. You should always be aware of your rights and what to do when you’re injured while on vacation.

When accidents happen in iconic locations like Willis Tower, the aftermath can be overwhelming—especially if you’re far from home. Whether it’s a fall due to poor maintenance or an injury caused by unsafe building conditions, you shouldn’t have to deal with the consequences alone.

A Chicago premises liability lawyer from Rosenfeld Injury Law is here to help you pursue justice and compensation. We have a proven record of holding property owners accountable for negligence.

Recent Settlements We’ve Won

Here are some of our premises liability settlement examples:

• A $6.35 million settlement in a case where a woman was sexually assaulted in a parking garage due to negligent security. It was determined that if proper security measures were in place, the incident wouldn’t have been able to occur.
• A $1.8 million recovery for a pedestrian struck by a brick that fell off the side of a building. It was determined that the owners of tall buildings are responsible for making sure that debris cannot fall from their buildings due to a failure to maintain the premises.
• A $1.5 million settlement was won on behalf of a man who fell down a flight of stairs at an apartment building. After a thorough investigation, it was determined the building was at fault because the railings and stairway construction didn’t meet the building code.

Common Types of Injuries & Accidents at Willis Tower

Due to the many types of visitors Willis Tower receives and the numerous tenants in the building, there are many ways that people could become injured due to acts of negligence. If someone is injured, there may be multiple parties responsible, so determining who bears the greatest responsibility is one of the initial steps in building a successful premises liability claim.

Common accidents and injuries at Willis Tower include the following:

Slip and Fall Accidents

Slip and fall accidents can occur due to wet floors, objects left in common walking paths, and poor lighting, which makes it hard to see where people walk. It’s important to establish whether there were any warning signs posted to indicate the presence of a hazard, such as a wet or uneven surface.

Crowd-Related Injuries

Congested areas can lead to pushing, trampling, and other injuries during times when a crowd panics or isn’t properly directed. Depending on the details surrounding the incident, it may be found that the building is responsible for these types of injuries.

Food Court and Restaurant Injuries

Poor food safety standards can lead to burns, food poisoning, and other unsafe conditions. Visitors with food allergies may be able to bring a claim if they’re served food with allergens after communicating their allergies.

Structural Hazards

Falling debris, loose signage, poorly maintained elevators and stairways, and other maintenance concerns may all lead to injuries.

Accidents on the Skydeck or Glass Ledge

Visitors to the Skydeck or Glass Ledge may experience injuries due to structural issues like panel cracks or faulty materials. Overcrowding in these areas can also lead to falls or other incidents if staff fail to properly control the number of guests or enforce safety procedures.

Elevator and Escalator Accidents

Mechanical failures in elevators or escalators—such as sudden stops, drops, or jerky movements—can cause passengers to fall or become trapped. In many cases, poor maintenance or failure to respond to known issues can make the property owner liable for resulting injuries.

Falling Objects

In a skyscraper like Willis Tower, falling debris from ceiling tiles, fixtures, or even exterior building elements can pose serious risks. Property managers are expected to routinely inspect and secure all structural elements to prevent accidents caused by falling objects.

Steps to Take After an Injury at Willis Tower

If you’re injured while visiting Willis Tower, the following steps will help ensure the best possible outcome for your case.

• Report the incident to security or management. Make sure that you receive a copy of the report so that you can show you brought the issue to the building’s staff.
• Get as much evidence as you can. Pictures, witness statements, and medical records are all pieces of evidence you can use later when negotiating or bringing the matter to court.
• Seek medical attention right away. If you don’t get treated for your injuries as soon as possible, it could be used against you in court. The defendant will claim that your delay in receiving treatment proves the injury isn’t serious.
• Consult a personal injury lawyer. Whenever you’re dealing with property management companies, insurance companies, and opposing attorneys, every statement you make can be used to trick you into ruining your claim. Having representation makes sure that all negotiations go through someone who knows the law and can keep you from forfeiting your legal rights.
• Determine liability. Willis Tower has many tenants, which means that a clear determination of fault could require a thorough investigation. It’s important to know who’s actually liable so that you’re not wasting time and resources bringing the wrong parties to court.

Filing a Personal Injury or Premises Liability Claim

It can take time to build your legal case through a process called discovery. This is when your attorney begins investigating based on all the evidence you’ve provided about your case. Be patient when working with your attorney, as personal injury claims do take time to reach their conclusions. Here’s what you can expect if you receive a settlement or win your case in court.

• Compensation for your immediate and projected medical expenses
• Lost wages if you’re unable to work during your recovery
• Compensation for pain and suffering
• Damages for wrongful death if you lost a loved one due to their injuries

Secure Expert Legal Counsel!

Rosenfeld Injury Lawyers is a Chicago-based law firm with a strong track record of success in handling cases throughout the city. If you’ve been injured, you should work with an attorney who knows how to win your case through tried and tested means. Learn more with a free, no-obligation consultation.

From Willis Tower, head north on Franklin Avenue and turn right on W. Wacker Drive. We’re located at the intersection of Franklin and Wacker, at 225 Wacker Drive.

Visit us at:

Rosenfeld Injury Lawyers

225 W Wacker Dr #1660
Chicago, IL 60606
Phone: (847) 835-8895
Toll Free: (888) 424-5757

Why Choose Rosenfeld Injury Law?

• No fee if you don’t win your case
• Experienced trial lawyers who’ve won similar cases before
• The maximum possible compensation for your case
• Over $450M recovered to date

Don’t wait to file your claim. Schedule a free consultation with a personal injury attorney in Chicago now by calling (888) 424-5757 or using our online form.

All content undergoes thorough legal review by experienced attorneys, including Jonathan Rosenfeld. With 25 years of experience in personal injury law and over 100 years of combined legal expertise within our team, we ensure that every article is legally accurate, compliant, and reflects current legal standards.