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Elevate Care Chicago North Nursing Home Violations, Ratings & Legal Action

Jonathan Rosenfeld

Elevate Care Chicago North is a for-profit skilled nursing facility at 2451 West Touhy Avenue in Chicago, Illinois. As part of the Elevate Care network, which operates multiple facilities across Illinois, it has been scrutinized for several regulatory violations and citations. 

Notably, the Illinois Department of Public Health has documented multiple violations, including a Type A violation in the first quarter of 2024, resulting in a $25,000 fine. Additionally, state nursing home surveyors found that Elevate Care Chicago North caused actual harm to residents on multiple occasions, including May 16, 2024.

These findings raise serious concerns about the services offered, resident safety, and the quality of care provided at the facility. Families entrust nursing homes with the well-being of their loved ones, and any breach of this trust can have devastating consequences. 

If you or a loved one has experienced nursing home abuse or neglect at Elevate Care Chicago North, it’s crucial to understand that legal options are available. Our experienced attorneys at Rosenfeld Injury Lawyers are here to help you navigate these challenges. Contact us today for a free consultation to discuss your case and explore your legal rights.

Settlements Recovered by Our Experienced Attorneys

Skilled nursing centers pride themselves on delivering personalized care and treatment to patients. Unfortunately, the reality often doesn’t match the promised services and committed care that are often promised in promotional materials. When skilled nursing facilities fail to provide the highest quality care, residents suffer. Recent settlements for nursing home abuse and neglect cases include:

  • An $810,000 settlement was achieved when a dementia patient was sexually abused by a maintenance worker at a facility offering memory services.
  • A $1.25 million settlement was reached after a choking incident led to a wrongful death claim settled before trial.
  • A $3 million settlement for a woman whose husband died as a result of pressure sores that turned septic while in a skilled nursing facility recovering from a hip replacement
Chicago lawyer helping with legal claims for abuse and neglect at Elevate Care Chicago North

Facility Profile: Elevate Care Chicago North

Address: 2451 West Touhy Avenue, Chicago, IL 60645

CMS Overall Rating: 1 out of 5 stars

CMS Health Inspection Rating: 1

CMS Staffing Rating: 1

CMS Quality Measures Rating: 3

Federal Fines (Last 3 Years): $199,759

Payment Denials: 2

Ownership Type: For-profit corporation

Total Bed Capacity: 312

Consumer Alert: Yes

Services Provided at Elevate Care Chicago North

Elevate Care Chicago North is a skilled nursing facility offering rehabilitation services to residents who are often discharged from a hospital but need assistance with daily activities before returning home. Services provided include:

  • Orthopedic rehab is designed to help residents recover and learn to manage activities at home
  • Comprehensive rehab offering skilled nursing care for residents recovering from a range of issues, including cardiac and pulmonary rehabilitation
  • In-house hemodialysis provides a safe site for those dependent on dialysis.
  • Post-operative recovery for those who need ongoing skilled nursing care to ensure they make the best recovery possible.
  • 24-hour skilled nursing to ensure residents are safe and cared for on every shift.
  • Wound care includes ensuring wounds are kept clean and that bandages are changed as needed.

Recent Violations and Citations

Elevate Care Chicago North has numerous recent violations and citations, along with a consumer warning about abuse reported at the facility. The latest inspection of the site revealed the following deficiencies:

  • One resident was attacked by another resident and hit hard enough to result in seizures after the attack. While staff acted promptly to protect both residents, the offending resident had a history of violent behavior.
  • The facility failed to provide proper personal hygiene care, including oral hygiene, grooming, showering, and hair washing for some residents.
  • The percentage of residents at or above their expected ability to care for themselves at discharge is 53.47% nationwide, but 0% at Elevate Care Chicago North.

The Impact of Neglect & Abuse Over Nursing Home Residents 

Elevate Care Chicago North, located at 2451 West Touhy Avenue in Chicago, Illinois, is part of the Elevate Care network of nursing facilities. Unfortunately, it has drawn significant concern due to ongoing issues related to resident care. Over the past several years, this facility has received repeated low ratings from the Centers for Medicare & Medicaid Services (CMS), including a 1-star overall rating for 36 consecutive months.

State health inspections have revealed numerous violations, including reports where residents suffered actual harm due to neglect. Staffing shortages are also a persistent issue. In 2024 alone, nearly half of all days were staffed below the recommended minimum for certified nursing assistant (CNA) care, raising serious concerns about the level of attention and support residents receive.

When nursing homes fall short in providing safe and compassionate care, the consequences for residents can be severe, ranging from physical harm to emotional trauma. Malnutrition can occur as a result of poor food service or a lack of assistance in eating. Infections can lead to severe illness or even death if an infection protocol isn’t in place. 

Families deserve transparency and accountability from the facilities they trust to care for their loved ones.

If you suspect abuse or neglect at Elevate Care Chicago North, you don’t have to face it alone. Our team of experienced nursing home abuse attorneys is here to support you and explore your legal options. Contact us today for a free consultation.

Nursing Home Residents’ Legal Rights

Several laws are in place to ensure nursing home residents receive safe, respectful, and dignified care.

The Illinois Nursing Home Care Act sets precise requirements for staff qualifications and mandates that facilities provide adequate care to support the health and well-being of every resident.

At the federal level, the Nursing Home Reform Act guarantees essential rights for residents, including the right to be treated with dignity, to participate in care decisions, and to live free from unnecessary restraints.

Locally, Chicago Municipal Code 4-6-100 requires that long-term care facilities in the city be licensed and meet strict standards for safety, cleanliness, and operations before they can accept residents.

Together, these laws provide a legal foundation to hold skilled nursing facilities accountable. If you believe a loved one has suffered abuse or neglect, you may have grounds for legal action.

Chicago attorney helping with legal claims for abuse and neglect at Elevate Care Chicago North

What to Do If You Suspect Abuse at Elevate Care Chicago North

You may have investigated dozens of nursing homes and skilled nursing facilities before you decided on Elevate Care Chicago North. You may have read dozens of reviews, taken a tour, and done everything you could to ensure that your loved one was placed in a clean, helpful facility with people who genuinely cared about their well-being.

No matter how much you learned or how much information you gathered, abuse and neglect still happen in the Chicago area nursing homes. Whether it’s a gut feeling or you have concrete information, you still need to document anything that can be used to hold the facility accountable. Examples include:

  • Document any injuries or unsanitary conditions
  • Take notes of the services offered to the resident and how well Elevate Care does in providing those services
  • Take note of the personal belongings and other things in your loved one’s room. Are those things secured? Have items gone missing during their stay?

If you feel your loved one is in immediate danger, remove them from the facility as soon as possible. You can also contact the Illinois Department of Public Health at 1-800-252-4343 or the IL Adult Protection Services at 1-866-800-1409.

Contact a Chicago, IL, nursing home abuse lawyer for a free initial consultation. Rosenfeld Injury Lawyers provides dedicated compassion and assistance to those dealing with nursing home abuse or neglect.

Photographs, videos, and date and time stamps are essential in documenting the care and services that residents receive. If you have general concerns about a loved one’s care, contact the director of St. Anthony’s nursing home. If that fails, call the Illinois Department of Public Health at 1-800-252-4343 or contact Illinois’ Adult Protective Services at 1-866-800-1409.

Contact a Chicago nursing home abuse lawyer for a case evaluation to help you secure a safe alternative for Elevate Care Chicago North. The dedicated legal team at Rosenfeld Injury Lawyers is here to provide dedicated assistance and compassionate support to people dealing with nursing home abuse.

Jonathan Rosenfeld, Chicago Personal Injury Lawyer

If you suspect that a loved one has been harmed by nursing home abuse or neglect, don’t wait to take action. The team at Rosenfeld Injury Lawyers is here to fight for the justice your loved one deserves if they’ve suffered in an IL nursing home. Our Chicago personal injury attorneys have recovered millions for victims and their families and are ready to help you. Contact us today for a free, no-obligation consultation. You don’t pay unless we win.

All content undergoes thorough legal review by experienced attorneys, including Jonathan Rosenfeld. With 25 years of experience in personal injury law and over 100 years of combined legal expertise within our team, we ensure that every article is legally accurate, compliant, and reflects current legal standards.

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