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OSF Saint Francis Medical Center Ratings & Violations
All hospital patients and residents deserve access to quality care. Hospital performance describes a facility’s capability to follow safety protocols. When hospital staff are negligent, either through neglect or unsafe policies, patients are put at risk.
If you or a loved one suffered harm due to hospital negligence, Rosenfeld Injury Lawyers can help protect your rights and pursue fair compensation. Through a malpractice negligence lawsuit, we can work together to recover compensation and serve justice.
About Saint Francis Medical Center
Saint Francis Medical Center is a major healthcare facility in Peoria, Illinois, providing comprehensive medical services as part of the OSF HealthCare System.
Overview
Saint Francis Medical Center is a 622-bed hospital located at 530 Northeast Glen Oak Avenue, Peoria, IL, 61637.
The Saint Francis Medical Center serves the Peoria community, offering services like adult care, behavioral and mental health, brain and spine, breast health, heart and vascular, hypertension, pregnancy and birth, and primary care services.
The hospital also has a Level 1 Trauma Center and a tertiary care medical center. The Trauma Center is open 24/7 and offers Life-Flight and EMS accessibility, filling an important need in the Peoria, Illinois, community.
Ownership and Affiliations
Saint Francis Medical Center is part of the OSF HealthCare group, a not-for-profit Catholic organization based right here in Illinois.
The organization is owned and managed by the Sisters of the Third Order of St. Francis, located in Peoria, Illinois. The ownership company has 16 hospitals, the largest of which is Saint Francis Medical Center.
Other OSF-owned hospitals include Saint Anthony’s Health Center, Sacred Heart Medical Center, and St. Joseph Medical Center.
The Saint Francis Medical Center is also a University of Illinois College of Medicine training affiliate. Other hospitals included in the affiliation are the OSF Healthcare Children’s Hospital of Illinois, Carle Health – Methodist Hospital, and Jump Simulation. The OSF Healthcare Cardiovascular Institute also offers cardiac-related care to local patients.
Many Illinois College and University students and graduates learn and train at the Saint Francis Medical Center, the OSF Healthcare Cardiovascular Institute, and the OSF Healthcare Children’s Hospital.
Reputation and Performance
The U.S. News and World Report ranks the Saint Francis Medical Center #13 in Illinois [1]. They rank the hospital high-performing in services like heart attack, heart failure, and knee replacement procedures and give average ratings in diabetes care and back and hip surgery.
Saint Francis Medical Center patients give the hospital a three out of five-star rating based on U.S. News and World Report. Patients give the hospital average ratings in satisfaction with doctors’ and nurses’ communication and involvement in their own recovery. They gave the Saint Francis Hospital low room cleanliness and staff responsiveness ratings.
Notable Legal Actions Against Saint Francis Medical Center
Negligent actions can lead to lawsuits as injured victims attempt to recover damages. Here are a few notable legal actions taken against Saint Francis Medical Center.
Failure to Maintain Confidentiality
HIPAA laws protect patient confidentiality. In Doe I et al. v. St Francis Hospital and Medical Center, the plaintiff alleged that she was forced to resign from her position due to a conflict of interest after a former counselor shared confidential details of her mental health [2].
Failure to Prevent Harm
OSF Saint Francis Medical Center was ordered to pay $2.5M in a wrongful death lawsuit by a patient’s family after they lost their life due to improper use of a laser procedure. The jury agreed anonymously that the hospital was liable for medical malpractice [3].
In another case involving OSF Healthcare, a patient over 70 years old received $41M—the state’s largest medical malpractice settlement for that age group—after being discharged without proper instructions, which led to a stroke [4].
Other hospitals in the OSF system, including the OSF Healthcare Children’s Hospital and other OSF locations throughout Illinois, have also been the center of lawsuits. Additionally, many cases of negligence are settled outside of court, meaning cases available through public records aren’t always accurate in portraying the hospital’s protocols.
Inspection and Deficiency Reports at Saint Francis Medical Center
The Illinois Hospital Report Card, through the Consumer Guide to Health Care, conducts annual reviews to rank the nation’s hospitals. The organization reports that 66% of patients would recommend Saint Francis Medical Center to others, which is equal to the state average [5].
Saint Francis Hospital received lower-than-state and national average ratings for room cleanliness, quietness, staff transparency regarding medications, and patients’ ability to receive help when needed. Fewer than average patients also report being highly satisfied with their care or understanding their discharge instructions.
Medicare also conducts yearly hospital reviews and gives Saint Francis Medical Center a one-star overall rating [6]. However, reporting Medicare patients provides the hospital with a higher three-star rating.
Patients report that emergency care at Saint Francis Hospital is slow, with 7% leaving before receiving care. This rating is much higher than the state average of 5% and the national average of 3%.
On average, Saint Francis Medical Center patients also wait longer to receive medical care services, with an average of 274 minutes. This timeline is higher than the state average of 237 minutes and the national average of 197 minutes compared to other high-volume hospitals.
Understanding Medical Negligence and Your Rights
Medical negligence occurs when healthcare providers fail to meet basic standards of care, putting patients at risk of worsening symptoms or death. When hospitals or staff are negligent, they may be held liable for patient harm. Examples of hospital negligence include:
- Surgery Errors: Mistakes during surgery can leave patients with additional or worse symptoms and a longer path to recovery.
- Medication Mistakes: Medication mistakes can lead to harmful side effects or even prolonged recovery.
- Misdiagnosis: A misdiagnosis prolongs the time it takes a patient to receive proper care and treatment.
- Improper Care: Improper care generalizes hospital negligence and includes any negligent care in a medical environment.
You may qualify for compensation if you suffered an injury due to negligence at the Saint Francis Medical Center, OSF Healthcare Cardiovascular Institute, OSF Healthcare Children’s Hospital, or any other OSF facilities.
Rosenfeld Injury Lawyers has successfully helped injured residents recover fair compensation through thorough case investigation and skilled negotiation. Our experienced medical malpractice lawyers know how to build strong medical negligence cases.
Our team also has the in-depth trial experience to represent you if the negligent defendant is unwilling to offer a fair settlement for your case.
Secure Expert Legal Representation!
You may have a legal case if you experienced an injury due to negligence at Saint Francis Medical Center or any of the OSF area’s facilities. Illinois has time limits on how long victims can seek compensation through a personal injury lawsuit, so seek legal counsel as soon as possible.
Rosenfeld Injury Lawyers is a Chicago-based firm that proudly serves clients across Illinois and select cases nationwide. Our Chicago medical malpractice attorney team is here to help you navigate your case and fight for the compensation you deserve. Rosenfeld Injury Lawyers work on a contingency fee basis, which means you owe us nothing unless we win your case.
Contact us today at (888) 424-5757 for a free consultation, or fill out our online form.
References: [1] U.S. News and World Report, [2] Casetext, [3] Central Illinois Proud, [4] WCBU, [5] Illinois Hospital Report Card, [6] Medicare
All content undergoes thorough legal review by experienced attorneys, including Jonathan Rosenfeld. With 25 years of experience in personal injury law and over 100 years of combined legal expertise within our team, we ensure that every article is legally accurate, compliant, and reflects current legal standards.